Payment Policy

At DermaForge, we prioritize your security and strive to make your checkout experience fast, seamless, and fully protected.

1. Accepted Payment Methods

We accept the following secure payment methods for purchases on dermaforge.com:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• PayPal

All payments are processed through trusted, PCI-compliant, encrypted third-party providers. No credit card or payment credentials are ever stored on our servers.

2. Currency & Billing

• Orders will be billed in your selected currency at checkout.
• The final amount charged may vary slightly depending on foreign exchange rates applied by your bank or card issuer.
• You may see a temporary pending authorization on your card before the charge settles. This is standard bank procedure and will disappear if the order does not complete.

3. Security & Fraud Protection

DermaForge utilizes industry-standard 256-bit SSL/TLS encryption to safeguard your sensitive payment data during transmission. Every payment transaction undergoes automated anti-fraud screening to ensure the highest level of security.

4. Order Confirmation

Once your payment is successfully processed, you will receive an automatic order confirmation email containing:

• Full order breakdown & itemized receipt
• Billing & shipping address details
• Payment method utilized

Please review your confirmation carefully and contact us immediately if any corrections are required.

5. Cancellations & Order Changes

If you need to modify or cancel your order, please notify us within 12 hours of placement at support@dermaforge.com. Once an order has been handed over to our fulfillment center or carrier, cancellation is no longer possible and must be processed as a return under our Refund Policy.

6. Failed Payments

A transaction may fail due to several common reasons:

• Incorrect billing address or security code (CVV)
• Insufficient card funds
• Bank security holds or automated anti-fraud blocks

If your payment fails at checkout, please verify your details or attempt placing the order with an alternate payment method or browser.

7. Disputes & Chargebacks

If you suspect an incorrect charge or billing error on your statement, we strongly encourage you to contact customer support first. Filing an unwarranted bank chargeback without contacting us delays resolution. We fully cooperate with financial institutions during chargeback investigations and provide complete documentation.

8. Contact Information

If you have any questions regarding our payment procedures, security, or billing details, please reach out to us:

Email: support@dermaforge.com
Company: DERMAFORGE LLC
Business Address: 123 Corporate Dr, Cheyenne, Wyoming, 82001, United States
Phone: +1 (307) 555-0199